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Lenmed invites suitably qualified candidates to apply for the following position

Services Manager

DEPARTMENT

Engineering

JOB TITLE

Services Manager

CLOSING DATE

2024/11/14

HOSPITAL

Royal Hospital and Heart Centre

WORK ADDRESS

Royal Hospital and Heart Centre - Cnr Welgevonden Street and Jacobus Smit Avenue, Royldene, Kimberley, Northern Cape

Main Focus Areas

Effective and efficient coordination and management of the internal support services and external service providers within the hospital environment to achieve Company objectives of quality, growth and people. Services managed may include Catering, Cleaning, Security, Garden, Hygiene, Pest Control, Medical and General Waste, Laundry and Coffee Shops. Other tasks will be discussed on an Ad-hoc basis to include special Projects, etc.

Key Performance Areas: (include but are not limited to)

  • Reviewing SLA and in consultation with Group Procurement, document specific hospital requirements and ensure signature by relevant parties
  • Driving and monitoring conformance to SLA, identify gaps and implement corrective action
  • Effective relationship building with internal and external stakeholders
  • Participating actively, where necessary, on internal and external review meetings
  • Ensuring external stakeholders conform to agreed quality standards and drive conformance to relevant health and safety legislation as it relates to area of responsibility
  • Identifying alert and incident trends and drive corrective actions
  • Ensuring compliance to Lenmed’s Quality Audit standards ISO 9001:2008 (this is work in progress)
  • Submission of weekly Project planner reports to Manco and HM
  • Participating in budgeting process and monitor performance against budget
  • Ensuring the hospital facility is always in a clean and in habitual state
  • Complete CAPEX contract scope changes for all permanent changes in services scope

Post Requirements: (include but are not limited to)

  • A recognized 3 –4-year Degree or National Diploma at NQF level 7 in Facilities Management, Business Management/Administration, Hospitality Management, Logistics Management, Supply Chain/Contracts Management, Project Management or related
  • SAP Experience preferable
  • Minimum 3 years experience managing large teams
  • Experience managing SLA’s and contracts of outsourced services
  • Knowledge and exposure in Industrial Relations.
  • Proven track record of minimum 3 to 5 years relevant experience managing outsourced/insourced Soft Services, Integrated Facilities Management and Bundled soft services
  • Experience within the Healthcare sector advantages. Other industries include Hospitality, Retail, FMCG or related sectors

Please Note:

Candidates must ensure that their contact details are correct and that they can be contacted during office hours. If candidates are not contacted within thirty (30) days after the closing date, they should consider their applications as being unsuccessful. Late, incomplete and applications not indicating the applicable position will not be considered. The right to fill the position within the Operational requirements of the Company is reserved. By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes(should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent. If your application is not successful, we retain your CV and other information provided of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner. Equal opportunity is supported by the Employer.

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