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Lenmed invites suitably qualified candidates to apply for the following position

Patient Services Manager

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View Hospital

DEPARTMENT

Patient Services

JOB TITLE

Patient Services Manager

CLOSING DATE

2026/10/16

HOSPITAL

Zamokuhle Private Hospital

WORK ADDRESS

Zamokuhle Private Hospital - 128 Flint Mazibuko Street, Hospital View, Tembisa, Gauteng

Main Focus Areas

The incumbent is to ensure effective administration systems, communication mechanisms and procedures are in place to support the work of the practice and to ensure the delivery of a high quality Administration service provided on a daily basis to patients, doctors, staff, management and Lenmed Head Office.

Key Performance Areas: (include but are not limited to)

  • Efficient management of Reception, Admissions, Case Management and Bill
Auditing departments.
  • To ensure the accuracy and timeous clinical updates of patient records.
  • Ensure efficient Pre-Admission and Admission processes.
  • Resolve patient queries timeously and with integrity.
  • Ensure revenue and collections targets are achieved by effectively managing the
DNYB.
  • Ensure adherence to Group policies.
  • Consistently motivate and drive the team to achieve targets.
  • Initiate system (SAP) developments to improve business processes.
  • Perform daily, weekly & month end reports for Management.
  • Compile ad hoc reports as required by Management / Group.

Post Requirements: (include but are not limited to)

  • Nursing Diploma/Degree will be advantageous.
  • Nursing Clinical Background Essential.
  • 10 years previous work experience in a hospital environment is essential
  • A minimum of 5 years experience in a management position.
  • A minimum of 3 years experience in Case Management essential.
  • Intermediate CPT and ICD 10 training.
  • Advanced Microsoft Excel knowledge.
  • Ability to work with tight deadlines.
  • Flexibility in working hours including Shift work.
  • SAP experience will be advantageous.

Please Note:

Candidates must ensure that their contact details are correct and that they can be contacted during office hours. If candidates are not contacted within thirty (30) days after the closing date, they should consider their applications as being unsuccessful. Late, incomplete and applications not indicating the applicable position will not be considered. The right to fill the position within the Operational requirements of the Company is reserved. By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes(should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent. If your application is not successful, we retain your CV and other information provided of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner. Equal opportunity is supported by the Employer.

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